Following the health situation, all procedures have been adapted to prioritize the safety of our teams.
ORDER
Once your order has been validated, it can no longer be modified because it is sent to the logistics team to be prepared.
Your orders leave from our workshop located in France, we prepare them with love and strive to be fast.
You will receive a confirmation email and a tracking number as soon as your order is on its way.
Our delivery times:
Metropolitan France: 2 working days
Dom Tom: 5 working days
Rest of Europe: 5 to 7 working days
FEEDBACK
We accept the return of your order within 14 days from the date of receipt of your order. The return is your responsibility.
The product must be intact, unopened and in its original packaging. You must attach to your shipment: the product, the order number concerned by the return and your contact details.
The return address is as follows:
SAS MR Inc. | Novëm
7 rue Etienne Forest
38000 Grenoble
FRANCE
We advise you to choose a mode of transport with tracking number. Without tracking number, we will not accept any claim.
If the returned product does not comply with the return conditions, the refund cannot be made.
